Your patients. In their language.
In your workflow.

KlarHealth sits alongside your practice — handling the language barrier, the paperwork confusion, and the follow-up reminders — so you can focus on medicine.

The language barrier costs everyone time

International patients are a growing share of city practices. Without the right tools, every appointment with a non-German speaker takes longer than it should.

30+ minutes lost per appointment

Average time spent on translation, re-explaining results, and chasing missing records from non-German-speaking patients.

Incomplete intake forms

Patients who don't understand German forms skip fields, omit allergies, or misreport medication history — creating clinical risk.

Records in multiple languages

Lab results from abroad, specialist letters in English, GP summaries in Spanish — reviewing them manually fragments the clinical picture.

Follow-up no-shows

Patients who don't understand post-appointment instructions miss critical follow-ups — wasted slots and increased readmission risk.

No structured digital intake

Paper forms get lost, faxed illegibly, or require manual transcription into your practice management system.

Insurance confusion delays treatment

Expat patients are often unsure of their coverage. Unclear insurance situations create billing disputes and delay scheduling.

KlarHealth bridges the gap between you and your international patients

01

Digital intake — in the patient's language

Patients complete structured medical intake forms in English, Spanish, French, or German before their appointment. Responses are standardised and exportable by your team. No more incomplete paper forms.

  • Medical history, allergies, current medications
  • Insurance type and coverage details
  • Previous diagnoses with ICD-10 codes auto-suggested
02

AI-assisted medical record translation & digitisation

Patients upload foreign lab results, referral letters, and specialist reports. Our AI extracts key clinical data, flags abnormal values, and presents a structured summary — in German and English — for your review.

  • PDF, JPEG, TIFF, DICOM supported
  • Abnormal values highlighted automatically
  • Dental X-ray and periodontal chart parsing
03

Appointment booking your patients can actually use

Patients book directly via KlarHealth in their own language. They see real availability, appointment types with plain-language descriptions, and location details — no phone calls in German required.

  • You define slots, durations, and appointment types
  • Automated reminders reduce no-shows
  • ICS calendar export for your practice software
04

Referral (Überweisung) tracking

When you issue a referral, patients track it in their portal in plain language. They know which specialist, what the referral is for, and what to expect — reducing callbacks to your reception.

  • Plain-language explanation of the referral
  • Specialist contact details and directions
  • Status: pending → booked → attended

Full dental record management for international patients

A dedicated dental module built for the complexity of patients who bring records from multiple countries.

🦷

FDI tooth chart

Interactive tooth chart using the FDI numbering system. Caries, crowns, implants, extractions — colour-coded and stored per patient.

📊

Periodontal data

BOP%, probing depths, recession, mobility — all parsed from uploaded perio charts and stored structurally.

📋

Treatment plan tracking

HKP codes, treatment priority, and estimated costs displayed in the patient's language. Reduces treatment plan confusion.

🔬

X-ray analysis

OPG, bitewing, and periapical X-rays parsed by AI for key findings. Prior X-rays from abroad summarised structurally.

📁

Multi-format storage

PDF, JPEG, DICOM — all accepted. Encrypted storage, PHP auth proxy. Never served directly from Apache.

🌐

Cross-border records

Records from the UK, US, Spain, France and more — processed and normalised into a consistent format for your review.

Designed with German healthcare privacy requirements in mind

GDPR, DSGVO, and German medical data requirements are core constraints — not afterthoughts.

  • Medical records encrypted at rest — AES-256
  • Files via auth proxy — never directly accessible by URL
  • Patient-controlled data export — GDPR Article 20
  • EU AI Act compliance — human-in-the-loop for all AI outputs
  • ePA / gematik integration — 2026 roadmap
  • HL7 v2 & FHIR R4 — practice software integration in development
GDPR / DSGVOData minimisation, right to erasure, portability
§203 StGBMedical confidentiality by design
EU AI Act (upcoming)Human oversight on all AI medical outputs
ePA (TI)gematik connector — 2026 roadmap
HL7 v2 / FHIR R4Practice integration — in development

Ready to reduce friction for your international patients?

We're onboarding partner practices in Berlin, Munich, Hamburg, and Frankfurt. A demo takes 20 minutes.

Request a Partner Demo